State Farm® Insurance Agent Patrick Hall

"My son, who was attending a college out of state, was fortunate enough to have been given a car from one of his brothers. The car is old, but makes for a good "starter vehicle". While my son had flown in for Thanksgiving, he would afterwards be taking the car and driving back to school. However; before doing so, it was imperative that we got his car insurance squared away. Tyler Stanley, was the Customer Service Rep. that took care of us. He was polite, professional, and understanding of our current needs. He was quite knowledgeable in answering any questions, and responded promptly to my emails. What truly impressed me, was his diligence in finding any and every discount possible, without me even having to ask; and, subsequently, set us up with the coverage we needed, and at a fair price. Within 24 hours, the car was insured and ready to be driven by its new owner. A big "Thank you" to Tyler, for making this transition as painless as possible. Having been a client of Patrick Hall - State Farm Insurance for 20 years, I can confidently recommend to anyone who is looking for some insurance that Patrick Hall and his team will treat you right. 😎👍"

"Tyler was very helpful and resourceful in helping us!"

"Thank you Tyler! 5 stars!"

"State Farm has been my go to insurance company for at least the last five years and I would not use any other company for my auto insurance! This is likely the best location in Colorado Springs, specifically because of Daisy and how great she is at communication and punctuality! She is always a pleasure to work with."

"For all your insurance needs, I can’t recommend Dawn at Patrick Hall State Farm highly enough. I’m the type who asks a million questions and hunts for every possible discount across all our policies—and Dawn never misses a beat. She patiently walks me through every change, clearly explains the impact, and always finds ways to save us money. Dawn is kind, incredibly knowledgeable, and truly understands the insurance world inside and out. In an era of skyrocketing rates and disappearing customer service, she’s a breath of fresh air. She’ll always be my first call. Thank you, Dawn!"

"Love how positive,they made me feel, can’t wait to get paperwork started and sign"

"We have our Home & Auto insurance with Patrick Hall's State Farm agency. Their knowledge and help is consistently outstanding and I highly recommend you contact them for your insurance needs. The entire office team is always helpful. Dawn makes the entire process of suspending and unsuspending my husband's "fun" car very easy. Whenver I have had to contact their office, the team has been friendly, patient and professional. Great people with great customer service skills."

"Have loved State Farm so far! We were with USAA for over 20 years, I can’t believe the money saved by switching to State Farm, plus the amazing and immediate local customer service."

"The team is very professional and are very respectful. They have great rates and saved me money. Definitely will recommend them to friends and family!"

"Very friendly and professional. Also very understanding of every situation and willing to find ways to help work with finding solutions and ways to make things easier with whatever the situation is to make things work financially."

"Very responsive and professional!"

"Brian is fantastic! Very patient, knowledgeable, and responsive in explaining and walking me through the process. I highly recommend him and his team!"

"The staff is knowledgeable and excellent in always answering my questions. I had a claim in a different state and the local office helped guide me through it. They are quick to give updated quotes as well as adding or cancelling rental property policies for me."

"Tyler was great to work with and made it easy to get the coverages set up"

"Excellent service from Tyler"

"Tyler is great to work with! He’s knowledgeable, friendly, and a very good communicator, both over the phone and in writing. I definitely recommend this insurance agency. I was not paid nor incentivized for this review. I just appreciate authenticity and professionalism in the workplace."

"Fast and easy to set up a new policy for autos, camper, and home. Efficient and friendly service. Great experience switching carriers."

"Brian Workman made sure I was taken care of and had the right insurance for homeowners, automobile and an umbrella policy. Save me a lot of money too! Thank you, Bryan!"

"My recent experience with State Farm regarding a life insurance application left me feeling frustrated and undervalued as a customer. While the initial communication to secure my debit card for the policy was prompt, the follow-up—or lack thereof—after I was denied coverage by State Farm Corporate was incredibly poor. After receiving two refund checks in the mail from State Farm, I was left completely in the dark. Despite my attempts to reach Brian or anyone from Patrick Hall's office via calls and texts, I received no explanation for the denial. As someone who works in sales, I find this lack of communication unacceptable. It felt as though, once the sale was lost, my time was no longer valued, and the agent simply wrote me off. My denial was ultimately due to medical reasons, specifically some back issues and other past health concerns. However, the true source of my frustration wasn't the denial itself, but the fact that I had to wait over two weeks and initiate contact multiple times before finally receiving an explanation directly from State Farm Corporate today. This failure to communicate and explain the situation demonstrates a significant lack of concern for the customer. It also suggests that the agent may have been more focused on the lost commission than on providing proper service. A crucial aspect of good business and great customer service is thorough follow-up. State Farm's own mission statement emphasizes "commitment to customer needs, operating fairly, and doing the right thing." This experience did not align with those values. I'm sharing this not to discourage others from doing business with State Farm, but to highlight an area for significant improvement. I hope this feedback serves as a valuable tool for enhancing customer service practices within the agency, rather than being perceived as negative criticism. (I received a nice sincere apology reply from Brian at State Farm. I changed my 2 star to 4 for response and quick timing)"

"Tyler was very helpful, friendly and professional while reviewing and updating my coverage. He quickly took care of the item I called about, and then suggested expanding a different item to help meet new Colorado laws. He was a pleasure to work with."

"Dawn is the best! She’s helpful, kind and knows her stuff. Highly recommend the Patrick Hall Agency!"

"I love this State Farm agency! Dawn has been quick to respond to my request and questions. She is always very happy to help & very knowledgeable. We highly recommend Patrick Hall State Farm!!"

"Tyler was very knowledgeable and friendly. Because of him we are looking forward to being part of the State Farm family."

"Tyler made the entire process fast, easy and compatible with my needs. He was courteous, pleasant and polite. Actually FUN to talk to..!"

"My local State Farm team is customer focused and very helpful in providing insurance options- a shout out to Sarah Hall who recently was very responsive in providing an insurance quote for our travel trailer. I have been a happy customer for years and recommend giving them an opportunity to earn your business."