State Farm® Insurance Agent Patrick Hall

"Excellent service from Tyler"

"Tyler is great to work with! He’s knowledgeable, friendly, and a very good communicator, both over the phone and in writing. I definitely recommend this insurance agency. I was not paid nor incentivized for this review. I just appreciate authenticity and professionalism in the workplace."

"Fast and easy to set up a new policy for autos, camper, and home. Efficient and friendly service. Great experience switching carriers."

"Brian Workman made sure I was taken care of and had the right insurance for homeowners, automobile and an umbrella policy. Save me a lot of money too! Thank you, Bryan!"

"My recent experience with State Farm regarding a life insurance application left me feeling frustrated and undervalued as a customer. While the initial communication to secure my debit card for the policy was prompt, the follow-up—or lack thereof—after I was denied coverage by State Farm Corporate was incredibly poor. After receiving two refund checks in the mail from State Farm, I was left completely in the dark. Despite my attempts to reach Brian or anyone from Patrick Hall's office via calls and texts, I received no explanation for the denial. As someone who works in sales, I find this lack of communication unacceptable. It felt as though, once the sale was lost, my time was no longer valued, and the agent simply wrote me off. My denial was ultimately due to medical reasons, specifically some back issues and other past health concerns. However, the true source of my frustration wasn't the denial itself, but the fact that I had to wait over two weeks and initiate contact multiple times before finally receiving an explanation directly from State Farm Corporate today. This failure to communicate and explain the situation demonstrates a significant lack of concern for the customer. It also suggests that the agent may have been more focused on the lost commission than on providing proper service. A crucial aspect of good business and great customer service is thorough follow-up. State Farm's own mission statement emphasizes "commitment to customer needs, operating fairly, and doing the right thing." This experience did not align with those values. I'm sharing this not to discourage others from doing business with State Farm, but to highlight an area for significant improvement. I hope this feedback serves as a valuable tool for enhancing customer service practices within the agency, rather than being perceived as negative criticism. (I received a nice sincere apology reply from Brian at State Farm. I changed my 2 star to 4 for response and quick timing)"

"Tyler was very helpful, friendly and professional while reviewing and updating my coverage. He quickly took care of the item I called about, and then suggested expanding a different item to help meet new Colorado laws. He was a pleasure to work with."

"Dawn is the best! She’s helpful, kind and knows her stuff. Highly recommend the Patrick Hall Agency!"

"I love this State Farm agency! Dawn has been quick to respond to my request and questions. She is always very happy to help & very knowledgeable. We highly recommend Patrick Hall State Farm!!"

"Tyler was very knowledgeable and friendly. Because of him we are looking forward to being part of the State Farm family."

"Tyler made the entire process fast, easy and compatible with my needs. He was courteous, pleasant and polite. Actually FUN to talk to..!"

"My local State Farm team is customer focused and very helpful in providing insurance options- a shout out to Sarah Hall who recently was very responsive in providing an insurance quote for our travel trailer. I have been a happy customer for years and recommend giving them an opportunity to earn your business."

"Sure lucky to have Dawn as our agent at Patrick Hall office. She always gets it done for us. Thank You!!"

"This agency is the best insurance company we have ever worked with. We feel that they are honest, reliable, and every single person we have worked with has integrity and knows who you are when you call or stop by! Today I called the office and Dawn was the person who answered the phone and she got the job done for me in just a couple of minutes with competency and with her usual friendly demeanor. I have always been able to count on her and the rest of the staff! Thank you Patrick Hall State Farm! We enjoy working with you!"

"Taylor is just a great guy to work and State farm makes it a lot easier by having somebody in person to talk to is so cooperative and knowledgeable. Loves to explain every aspect of your question."

"Dawn is an incredible asset to Patrick's team. She is professional, caring, and incredibly conscientious. Her knowledge of policies and current information helps her navigate even the toughest situations. It doesn't matter what you need; Dawn is always there to help."

"Dawn is a pleasure to work with. I have three business policies with them, and Dawn always responds quickly whenever I need a Certificate of Insurance or any other documents. I highly recommend their services."

"Tyler was awesome to work with! He was able to answer all of my questions and demonstrated a deep understanding of the industry and State Farm. Communication was excellent throughout the process of changing insurance companies and on top of this, Tyler saved me a bundle of money on my annual premiums!"

"Tyler Stanley was professional and knowledgeable throughout the entire process."

"I highly recommend Patrick Hall State Farm Insurance! They are able to cover our home and autos for much less than USAA. They also found us a huge discount for our home insurance based on the hail resistant shingles we have!"

"We have been with Patrick Hall- State Farm Office in Monument, CO for over 15 years, ever since we moved to Colorado. This Office is ABOVE & BEYOND Excellent in EVERY Way!!! The Team there is Always anxious to help and get things done! Kristine and Dawn are so professional, courteous and patient with my many many questions when I call. Anytime I have wanted to review our policy's to try to save more money, they are more then willing to make the time and walk through the process to look it all over. They know how to help us get the BEST Deals! I LOVE IT & I'm so Grateful for them ALL!!! So, if you are looking for a Team to Help YOU... I Recommend these Guys for Sure!!! Thanks a Million, Kristine & Dawn :-)"

"Patrick Hall and his staff have been nothing short of amazing for over 10 years of service. The staff within the office is always available when i call, always friendly, and extremely informative. Anytime that i have had an issue, concern, or question, Patrick and his team have been there to assist. They set the standard for a quality and caring insurance office."

"Always there to help and so nice to have a local agent"

"Tyler was such a big help changing to State Farm auto. Answered all of my questions. We are very pleased with the service he gave."

"Stopped in SF agency without appointment today. Dawn Goff welcomed me with a smile, the service she provided was AWESOME. Thank you Patrick for having such a friendly and professional staff! Dan Kingsbury"

"Patrick and his team have been great. Very responsive and quick to get questions answered. Dawn has been great too. I would highly recommend them. Thank you for all that you do!"