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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Grissom

March 12, 2026

5  out of  5
rating by Jeff Grissom
"Great customer service!!!"
We responded:
"Thank you for allowing us the privilage to serve you. We are grateful for your trust."
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Carol Tilden

March 9, 2026

1  out of  5
rating by Carol Tilden
"I had been a client of Patrick Hall State Farm since 2019. During the past 6 years, the service has been impeccable, the agents helpful and friendly and the price reasonable. My daughter and grand daughter were also on my policy. In 2025, my daughter died from cancer, the old car I had also died. That was quite the year. I called Patrick Hall agency, she was removed as was the old vehicle. February of 2026, I went to the site to print new insurance cards, and my grand daughter was missing from my vehicles. I immediately called the agency and got stuck talking to Tyler Stanley. His only purpose for the call was to upsell me on other products and try to raise the price on my auto insurance. He most certainly did. I went from $150 for both vehicles a month to $315 for a month. He stated my grand daughter was not on the policy, which she had been for at least 3 years. Talking to Tyler Stanley is like talking to an AI-bot. No personality only pushing for more money. I can see why Allstate has been through a huge lawsuit and will be refunding money to me soon. I have cancelled my account. Do not use this agency, they will change things, charge you more money and tell you to "have a nice day". What a good AI bot."
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COW

March 9, 2026

5  out of  5
rating by COW
"Working with this office as I get my son added as a new driver has been as seamless as possible"
We responded:
"COW, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Patrick Hall’s Team here in our Monument office. "
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Eddie Sandoval

March 4, 2026

5  out of  5
rating by Eddie Sandoval
"Worked with Carlo to settle my insurance needs. It was such a breath of fresh air to personally work with a person one-on-one and not get handed off to a call center. I can’t recommend Carlo enough. If you want honesty and personal care from insurance for once, give him a call!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Patrick Hall’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Linda Stevens

March 4, 2026

5  out of  5
rating by Linda Stevens
"Always a pleasure to do business with them"
We responded:
"Thanks so much for the amazing review, Linda! We really appreciate your support here in Monument . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Eva Hornung

February 21, 2026

5  out of  5
rating by Eva Hornung
"The agency has provided great and prompt service for my business."
We responded:
"Thankful we can serve your protection needs. "
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Steve Kearney

February 20, 2026

5  out of  5
rating by Steve Kearney
"Great Service from Patrick's staff. Very responsive to our needs when we had windsheild damage and all our insurance products from State Farm. I recommend Patrick's business highly!"
We responded:
"Thank you so much for leaving a review Steve! We are always happy to help our clients!"
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Jim Walters

February 20, 2026

5  out of  5
rating by Jim Walters
"Very friendly and professional 👌"
We responded:
"Thank you for your kind review of State Farm Agent Patrick Hall’s Team. We appreciate it!"
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Jennifer Adams

February 19, 2026

5  out of  5
rating by Jennifer Adams
"Nice young man, Tyler, was very patient while I vented about what a crappy week I had that led to my payment bouncing. He could probably be a therapist. He got everything straightened out for me. Wonderful experience. I was actually glad it bounced or I wouldn’t have gotten to talk to this great guy."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Deedee Haskett

February 17, 2026

5  out of  5
rating by Deedee Haskett
"Loved the help that Konner was able to provide for me. They did great job and lowered my insurance for me"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Patrick Hall’s Team. "
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Jimmcp68

February 17, 2026

5  out of  5
rating by Jimmcp68
"Always friendly and accommodating."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Patrick Hall’s Team here in Monument . "
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a hund

February 17, 2026

5  out of  5
rating by a hund
"Patrick Hall, Daisy, and the whole State Farm team has been so helpful since we switched our home and auto insurance! They are friendly, great communicators, and have worked hard to make sure to find us savings on our insurance. With 5 drivers in our home, that means a lot! I highly recommend this business!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Patrick Hall’s Team. "
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Robert Harrison Sr

February 11, 2026

5  out of  5
rating by Robert Harrison Sr
"Great agent very knowledgeable and polite?"
We responded:
"Thank you for taking the time to leave such a great review, Robert. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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James Crespin

February 11, 2026

5  out of  5
rating by James Crespin
"I was a Progressive customer for years. Sarah with State Farm happened to reach out and showed me how State Farm could save me $$$. She was a pleasure to deal and got my new coverage up and running quickly!"
We responded:
"Thanks so much for the amazing review, James! We really appreciate your support here in Monument . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Darrell Eurich

February 10, 2026

5  out of  5
rating by Darrell Eurich
""Tyler helped me with payment and changes to update auto policy. Friendly and efficient service!" All the staff are courteous and helpful."
We responded:
"Thank you for taking the time to leave such a great review, Darrell. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Fabiola Palestina

February 5, 2026

5  out of  5
rating by Fabiola Palestina
"I being customer for a long time and always the best service for any question i have thank you state farm"
We responded:
"Thank you for the review. "
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Filzen Family

January 21, 2026

5  out of  5
rating by Filzen Family
"We switched to SF and the Patrick Hall agency after being with USAA for decades. It's been a couple of years now and we have been pleased with our rates and the more personal customer service. It's so nice to be able to ask for someone by name when I have questions or want to add coverage."
We responded:
"Thank you for taking the time to leave such a great review, Filzen. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Kay Liggett

January 21, 2026

5  out of  5
rating by Kay Liggett
"Tyler helped me with payment and changes to update auto policy. Friendly and efficient service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Kay, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Patrick Hall’s Team—we are always here to help! "
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Jessica Bartley

January 14, 2026

5  out of  5
rating by Jessica Bartley
"Patrick Hall is the best! We love their office - especially Dawn - so much and have used them for everything insurance-related for more than a decade!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Patrick Hall’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Brenda Morgan

January 13, 2026

5  out of  5
rating by Brenda Morgan
"We have multiple policies with Patrick Hall's office. The staff is ALWAYS helpful and responsive. We have from time to time looked at other insurers, but find with the all the coverages we have with State Farm, they have been hard to beat. Just love these guys!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Brenda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Patrick Hall’s Team—we are always here to help! "
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Colonel Jim JAWS Jaworski (JAWS, COL USA Retired)

January 13, 2026

5  out of  5
rating by Colonel Jim JAWS Jaworski (JAWS, COL USA Retired)
"Super State Farm Insurance agency. They are helpful, courteous, informative, and most importantly, they are very responsive to a customer's needs. Prices are very competitive and service is great!"
We responded:
"Thank you so much for the 5-star rating, Colonel! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Dr Burzin Bharucha

January 12, 2026

5  out of  5
rating by Dr Burzin Bharucha
"I had an exceptional experience working with Konner from the Patrick Hall Agency, and I feel genuinely grateful for the professionalism, integrity, and depth of knowledge he brought to the table. What began as a simple auto insurance review turned into a carefully structured and well-thought-out transition to a four-part coverage solution including auto, renter’s, and a personal liability umbrella. Konner’s talent and know-how were integral in helping me move away from my prior insurance and into a setup that truly reflects market reality, risk coverage, and peace of mind. What stood out most was his demeanor and approach. Konner went well beyond surface-level quoting. He took the time to understand my situation, addressed hidden concerns transparently, explained underwriting requirements clearly, and guided me through each decision with patience and honesty. At no point did I feel rushed, oversold, or confused. Every recommendation was grounded in logic, compliance, and genuine customer care. His ability to explain complex insurance intricacies in a calm, upbeat, and respectful manner speaks volumes about his professionalism and character. It is rare to find someone who combines technical expertise with such a sincere commitment to doing what is right for the customer. Kudos to Konner and to the Patrick Hall Agency for setting such a high standard of service. I would confidently recommend them to anyone looking for insurance guidance that is thoughtful, transparent, and truly customer-focused."
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Joy Edgerton

January 9, 2026

5  out of  5
rating by Joy Edgerton
"Tyler is great. Very patient with an old confused lady"
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Warathep Sitthi

January 8, 2026

5  out of  5
rating by Warathep Sitthi
"Luckily to have bryan from Patrick hall office helping me he made the process super smooth and easy and our insurance go down $150 he’s the best !!"
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Tracy M

January 7, 2026

5  out of  5
rating by Tracy M
"Recently switched our insurance to state farm. Sarah and tyler have been very helpful with making sure that we have everything we need in regards to coverage and discounts. I'm very glad that we switched our coverage over to state farm. So far, everything has been great with them, and I appreciate that they are local If we need to stop by."
We responded:
"Thank you Tracy. We are so grateful to serve you. "